{"id":22995,"date":"2021-04-28T14:30:24","date_gmt":"2021-04-28T12:30:24","guid":{"rendered":"http:\/\/alumni.polimi.it\/?p=22995"},"modified":"2024-09-26T15:30:06","modified_gmt":"2024-09-26T13:30:06","slug":"due-politecniche-per-plasmare-il-futuro-del-business-attraverso-lai","status":"publish","type":"post","link":"https:\/\/alumni.polimi.it\/en\/2021\/04\/28\/due-politecniche-per-plasmare-il-futuro-del-business-attraverso-lai\/","title":{"rendered":"Shaping the future of business through AI"},"content":{"rendered":"

Only two italian women in the list of 40 women leaders in artificial intelligence (link here for the IBM list <\/a>) and they are two Alumnae of Politecnico di Milano: Donatella Sciuto<\/strong>, professor of Computer Engineering and senior professor of the Rector of Research and Diversity and Elisabetta Burei <\/strong>, Alumna in Electronic Engineering and Senior manager demand & project of CheBanca!.<\/p>\n\n\n\n

\u201cThis year's leaders <\/em> - says IBM <\/a> - prove how advances in natural language processing, automation and reliable AI can be used help organizations better predict results, automate processes and make them more efficient\u201d<\/em>.<\/p>\n\n\n\n

Sciuto has used AI to help more than 45,000 students of Politecnico to navigate through the vast amount of information available to provide a better campus experience. The project is called \u201c Concierge <\/strong>\u201d and has managed to answer more than 300,000 questions <\/strong> formulated in natural language thanks to a always available virtual assistant.<\/p>\n\n\n\n

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Donatella Sciuto<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n
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Burei has used artificial intelligence to create \"Edo\" <\/strong>, a virtual assistant designed to automate customer services and at the same time optimize time of company staff. Thanks to this technology, CheBanca! managed to solve 60% of customer care requests <\/strong> without human intervention, reducing customer service interactions via operator by 30%.<\/p>\n\n\n\n

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Elisabetta Burei
Credits: corrierecomunicazioni.it<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n
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Thanks to artificial intelligence, these projects have contributed to the digital transformation of national and international companies <\/strong>, creating more sustainable and inclusive work environments, able to \"mitigate prejudices and deliver explainable results\" <\/em>, <a href="https:\/\/www.ibm.com\/easytools\/runtime\/hspx\/prod\/public\/X0027\/PortalX\/page\/pageTemplate?s=78c374df5c884363b46454a5ffefb5d9&c=05dd3b6455834136ad79"self_be_self"839_self"839413639= <\/a> says Ritika Gunnar, Vice President, Expert Labs, IBM Cloud and Cognitive Software.<\/p>\n\n\n\n

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During the STEM month, one of the most discussed topics is often that of gender balance: for this reason we have collected the stories of 67 engineering Alumnae of our community in the book \u201cALUMNAE, Engineering and technologies\u201d <\/b>. The goal of the book? To collect a number of positive examples for the \"STEM\" girls of today and tomorrow. <\/p><\/div><\/a>\n\n\n\n

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